it infrastructure manager resume

Achieved a 12% efficiency gain within the Active Directory user group and security administration. Reduced the number of email platforms by managing a project to migrate from Domino to Exchange365 cloud solution after acquisition. 1. An Infrastructure Manager CV should be written in ways where your expertise in IT and ability to lead an IT operations team will stand out. Developed and supervised the development of reports, standards, documentation, and procedures to ensure effective utilization of Information Management resources. Netzwerke, Firewalls, Server- und Storage Virtualisierung, Betrieb von Rechenzentren, Windows Server, Active Directory, Enterprise Cloud Lösungen), Tiefgehende Kenntnisse in Service Design und Service Transition, Projekterfahrung mit Cloud Plattformen, Cloud Services (IaaS, PaaS, SaaS) und Architekturen (z.B. Implemented a cloud-based ASK system failover along with external SLAs for all cloud-based IT services. Defined requirements for a new help-desk ticketing program that improved overall reporting and visibility of operational performance metrics. Designed and executed project to replace legacy servers and incorporated them into a virtual platform, Architected the company's development infrastructure utilizing cloud computing resulting in future savings of $750,000 per year and achieving a more scalable solution to meet future business needs, Managed IT operations and infrastructure budgets and assets. IT Infrastructure Security Specialist resume? Work directly with C-level management to create value, drive ROI, increase profitability, and reduce costs. Responsible for contracts, vendor negotiations, and bid proposals. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. This includes the evaluations, recommendations, acquisition and implementation of hardware, software and staff resources, Development and management of the annual budget, Completes the strategic planning for the area and participates in developing long-range technology architecture and strategy as it is applied to all phases of the enterprise’s operations and interactions with its customers and suppliers, Defines paths for necessary capacity increase for all technology within the enterprise, Develops standards for purchasing, identifying, evaluating, selecting, implementing, and managing technologies of the enterprise, Interfaces with internal customers, vendors, other Information Services personnel and corporate management in completion of tasks, Directs efforts of the area to comply with adapted standards and methodologies, Directs the review of the areas planning activity and progress and takes appropriate action, Liaise with International IT Country Directors to ensure that service SLA’s are maintained and projects are implemented on time and within budget, Liaise with our onsite/offshore outsourcing partners to ensure the level of support given to the countries meet defined SLA’s, Researches, plans, architects, implements and continually improves TEGNA’s on premise and cloud-based infrastructure platforms, Demonstrated experience with server, storage, network and cloud platforms including Dell VRTX, Cisco UCS, Cisco networking, NetApp, EMC, vmware, Microsoft Azure and Amazon Web Services, Demonstrated knowledge of and experience with modern infrastructure concepts including software defined networking; Infrastructure, Platform and Software as a Service and virtualization, Demonstrated knowledge of and experience with identity management and authentication platforms, Exceptional oral and written communication skills including the ability to communicate technical topics to a non-technical audience, Collaboration on the technical design and implementation of global IT infrastructure projects, IT Infrastructure Service Design and service transition, Release and deployment of IT Infrastructure services, Planning and implementation of changes of versions, Strong project management skills, including prioritization, planning and coordination between multiple functional project teams, Excellent time management skills with the ability to adapt to changing business priorities and operational demands; and, Strong interpersonal, problem-solving & analytical skills, combined with sound business judgment, Strong analytical skills, customer empathy, and ability to grow individual careers, Detail oriented with strategic planning and problem solving skills, Healthcare technical experience with 3 years of experience in a managerial capacity, Manage and develop skills and capabilities of project management staff across the organization, Two (2) to three (3) years of demonstrated management/supervisory experience in systems development, during which more than one of the following occurred, Manage and develop skills and capabilities of infrastructure staff across the organization, Distinctive presentation and communication skills in English, German beneficial, Effectively recruits, develops, utilizes, evaluates, and rewards employees, Communicate effectively with Twitter leadership, IT peers, partners, and end users regarding system and network activities, Effectively work multi-functionally with partners to deliver the solutions & outcomes that meet internal and external customer needs, Demonstrated ability to prioritize workload and delegate effectively to meet deadlines and management expectations, Excellent troubleshooting and mentoring skills, Strong analytical and quantitative skills and the ability to identify problems and offer solutions, Ensuring incident response and management protocols and process are effectively and consistently followed, developing new policies where required, Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments, Proven experience leading infrastructure operations team, Strong background with Windows\Linux security and Operating System hardening in keeping with both corporate and industry standards and best practices, Experience maintaining and supporting Citrix platforms, Managing the company’s development, deployment and execution of controls and defenses to ensure the security of company technology and information, Define, procure, and provide quality support of computing, support, networking, NOS, telecommunications, and infrastructure for client account, Assist in troubleshooting hardware and networking issues, Knowledge and understanding of a range of computer and networking software, hardware systems and related technologies, Develop staff members through continuous feedback, mentoring, annual goal planning and performance management; and, Provide computing services to client on a day to day basis consistent with Service Level Agreements, Work with IT leaders to develop project and program resourcing strategies to ensure optimum support for the day-to-day project management activities, Ensure adoption and implementation of ISI’s IT Playbook methodology and oversee project and program management coaching, Provide technical expertise with Microsoft operating systems, Microsoft Office applications, and Cisco products, Maintain system, network, and security disaster recovery plans, scripts, and coordinate testing, Vendor Management – Ensure our outsourcing relationships are reviewed per policy and meet with our key vendors at least monthly, Internal consultant for IT infrastructure services, Coordination and support of global IT projects for the PUMA group, 3rd level support of IT Infrastructure services, Mehrjährige Berufserfahrung in der Konzeption und Konfiguration von IT-Infrastrukturlösungen (z.B. Praised for implementing project management and project delivery methodologies that increased productivity, profitability, and customer service, Recognized for achieving a 99% up time for the corporate-wide IT infrastructure. Karen Brown Dayjob Limited The Big Peg 120 Vyse Street Birmingham B18 6NF England T: 0044 121 638 0026 E: info@dayjob.com. A highly experienced Infrastructure Project Manager, who comes to you with a background in leading project teams through all phases of a project lifecycle.   •  Extensive experience coding in; Python, Shell, SQL and Power-shell Completed knowledge transfer to outsourcing companies for the management of on/off-shore support models; established governance models to facilitate engagement and complete 235+ projects. © 2020 Job Hero Limited. Proactively and effectively managed day-to-day IT support requests and resolution workflow for technical operations issues. Manage US Wintel Engineers and ServiceDesk staff. Successfully implemented and managed MPLS loop circuits between locations. Evaluate their usefulness and applicability to the Twitter environment and our customers, Knowledge of healthcare, publishing or education industry, Enhance and maintain IT Division standards and encourage refresher training to maintain Team Members’ competency levels, Manage overall capacity utilization of infrastructure environment ensuring it is optimized to meet business requirements, Work with the Department Head on the design, development and deployment of the appropriate network and server infrastructure to support business activities, Work with the managed service providers to ensure that the key metrics are met, Author/Review system control processes to ensure that the environment is managed in accordance with relevant regulatory requirements, Ensure all system control processes are followed and compliant with corporate policies, Ensure that all relevant documentation and diagrams are up to date, Collaborate with Business and IT leadership to determine and communicate vision, direction, and work priorities, and drive progress towards technology target roadmaps, Remove roadblocks, cultivate relationships, and effectively communicates across Enterprise at various levels of leadership, Ensure that sound agile project management, business analysis, and quality assurance processes are in place and practiced, Define a sustainable engagement process for project teams to work with Customer Technology Infrastructure, Conceive solution, build consensu, and execute solutions, Proactively recommend courses of action to maintain cost effectiveness and competitiveness; identify opportunities and recommend solutions for improving service efficiency and effectiveness, Proactively identify troublesome trends as they develop; analyze/predict trends and develop a long-range plan designed to resolve problems and prevent them from recurring, Ensure a stable production environment for applications being supported and reviews high impact outages to ensure the proper processes and procedures are in place to avoid future occurrences, Participate in various IT projects intended to continually improve/upgrade the infrastructure, such as evaluation of new software and hardware required to meet a business need or to make a process more cost effective, Effective writer that can convey complex technology topics in a meaningful and concise way to non-technical executives, Work closely with other IT SLT members to develop long-term plans for deployments and system improvements, Establishes and communicates a clear set of success criteria: team member’s performance, career development, and project performance, Working experience with configuring and deploying Windows\Linux based operating systems on Cisco and HP Proliant class processing platforms, Expert in hosting solutions both internal and external including familiarity with Cloud hosting types (on-prem and off-prem configurations), General staff management including hiring, reviews, development plans and terminations, Provide leadership of projects of medium to high complexity by influencing the commitment and technical growth (mentoring) of system professionals and the direction of application designs to ensure the successful achievement of qualify maintenance and development activities, Interaction/Communication - Interacts with others in a manner promoting individual fulfillment, teamwork and respect for others, Manage System Engineers in a multi-site medium-scale enterprise with Windows\LINUX operating systems and high-availability cluster configurations, Plan, implement, and configure Windows\Linux based operating systems, Extensive knowledge of existing industry standards, technologies, and operational norms. Assumed ownership of ongoing migrations of MS Exchange, SharePoint servers and other critical business applications in a private cloud, Managed diverse teams of highly talented engineers to deliver operational support to 70+ offices around the globe in a 24x7 operation, Spearheaded the global IT infrastructure projects during Crane's rapid expansion and established operations in the US and abroad, Implemented a methodological approach directly improving the SLAs across the board. IT Infrastructure Managers direct all aspects of information technology systems within an organization, including computer software, hardware, facilities, and security systems. This is why you need to provide your: The section work experience is an essential part of your manager, it infrastructure resume. To write great resume for manager, it infrastructure job, your resume must include: The section contact information is important in your manager, it infrastructure resume. Successfully migrated datacenter from Houston corporate office to cloud in Denver. It Infrainfrastructure Manager jobs in Singapore - Check out latest It Infrainfrastructure Manager job vacancies in Singapore with eligibility, salary, companies etc. Infrastructure Manager Resume Statements Manage design, implementation and support of software prototyping tools, integrations systems and engineering labs for use by government defense department. Think of multiple ways with which you can do that. Managed, designed, configured, and implemented new IT infrastructure for new buildings sites. Representative Manager, IT Infrastructure resume experience can include: Make sure to make education a priority on your manager, it infrastructure resume. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree. Best IT Manager resume samples written by Resumeyard. Collaborated with Sales and Marketing teams, SME on infrastructure project proposals. Guide the recruiter to the conclusion that you are the best candidate for the it infrastructure manager job. Implemented SCCM for servers and workstations management. Online degree Online project management degree courses . Therefore, rather than describing all your job duties, focus on those where you were in charge. Apply free to various It Infrainfrastructure Manager job openings @monster.com.sg ! Established security policies and procedures that encompassed redesign of the network infrastructure. Executed migration, upgrade and deployment of 50 Blackberry devices and coordinated initial end-user training. Promoted ITIL-based policies and procedures that addressed incident, problem and change management. infrastructure manager. Manage US IT capital and expense budget. Decreased intra-company access issues by managing an Active Directory Domain migration project after Banner was acquired by [company name]. Therefore, you want your resume to convey this about yourself. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, it infrastructure position you're applying to. Installed SCSM 2012 for managing IT Helpdesk ticketing solution. Include the Skills section after experience. IT Infrastructure Project Manager Resume Examples & Samples Leads the creation and maintenance of project management plans that define project scope, assumptions, risks and approach Develops, administers and delivers upon project budgets, timelines and performance standards in accordance with the sponsors agreed upon scope Continually improve IT Infrastructure standards, policies, processes and procedures. A well-certified candidate can be quite attractive. Managed datacenter in the cloud and built cloud based VPN tunnels to ensure secure connectivity between remote sites. Manager Scientific Games International Bluegrass Lakes Parkway – Alpharetta, GA. Skills relevant to this position and found on sample resumes include upgrading aging technology platforms to next-generation hardware, such as Cisco UCS, the IBM X-series, and EMC XtremIO; and upgrading key software platforms to the latest versions to add functionality and end user services. PO Box 1673 Callahan, FL 32011 800.991.5187 info@greatresumesfast.com IT INFRASTRUCTURE & TECHNICAL MANAGER Leverage 15+ years of experience—including 10 years of senior-level leadership—spanning IT infrastructure, Obtained ITIL Foundation certification and implemented ITIL practices to improve IT Service Delivery. IT Program Manager resume 3 . These include timely accurate status reporting, budgeting, estimating and scheduling tasks of medium to high complexity, and coordinating efforts of system professionals, Technical Tasks - Lead Project Reviews and Implementation Meetings for projects of medium to high complexity in a timely manner in accordance with department policies, procedures and standards, Confidence and credibility with excellent communication and relationship management skills with the ability to engage and influence senior level stakeholders, Prior management experience is desired, but not critical, as long as the incumbent has displayed sufficient leadership competencies, Escalating issues to management – To raise issues and get support from management business-case and financial management experience and training, Developing and maintaining strong collaborative, service oriented relationships with key business stakeholders, Working experience with Windows Server 2003/2008/2012, Active Directory, IIS, DNS, DHCP and HyperV, Working experience with VCE\VBLOCK\Cisco server platforms, management tools “insight manager / advanced ILO”, Related experience in environments designing, planning, and implementing solutions using the latest technology, Experience working with external vendors, negotiating services, and monitoring delivery of those services, Five (5) years’ experience managing large portfolios or operating budgets and delivering large scales IT Projects, Airline industry experience, including business process and supporting technology, Experience leading complex operations and strategic initiatives, Experience in leading projects and programs within and outside IT, as well as those that involved external providers, Leadership experience overseeing large technology projects from inception to implementation in an enterprise environment, Experience in technical delivery of large scale infrastructure projects with multiple dependencies across teams, including office build-outs or special events, Three (3) years’ experience in an IT/Business liaison role managing relationships with matrix partners, Information Technology experience working in an enterprise environment (500+ staff) with an emphasis in IT infrastructure, Strong advocate for process and technology improvement, Possess a strong work ethic and high level of professionalism with the ability to manage multiple projects simultaneously in a fast paced environment, More than 10 years of IT Infrastructure and IT Security, project, program, or portfolio management experience, Experience with architectural patterns of large, high-scale IT applications, Demonstrable experience as an IT Manager or similar role, Related experience in technology management, customer relationship management and staff management, Sustains personal energy, self-motivation and productivity and encourages good resilience in others, Experience defining and adhering to SLA’s, Motivating and developing staff - including vendors, Experiencing creating and adhering to department’s budget, Driving and understanding metrics –understand and use metrics constructively as a tool for service improvement, Hiring of and ongoing performance management of Infrastructure staff members, Working knowledge of risk management, standards, and policies formulation, Understanding of DevOps goals and the impact of DevOps to the build and release needs of the development and integration efforts, Working knowledge of multiple disciplines and technologies, Working with the Senior Manager IT Operations to create and communicate strategic technical direction, Understanding of code management, defect management, ticket, and project management tools, Understanding with both Agile and Waterfall project management processes, Managing and coordinating staff required for the achievement of the Company’s technology initiatives, operations, and functionality, Partnering with hardware and software vendors to ensure that near-term and long-term business needs are met, Outstanding initiative, work ethic and attention to detail, Relationship building – Customer relationships nurturing and ongoing maintenance, Provide for professional or technical growth of team though assignment, mentoring, or training, Clear and concise communicator including public speaking, Work with peers and managed service providers in resolving issues, Practices “Management by Wandering Around;” takes the opportunity to get to know staff in “informal/impromptu” settings Dresses in a professional manner, Able to foster and build a collaborative working relationship with various stakeholders, Collaborative and creative approach to problem solving, Knowledge of systems and networking landscape, BSc/BA in Computer Science, Engineering or related field, Application and system monitoring tools (App Dynamics, New Relic, ThousandEyes, LogicMonitor), Remain current on industry best practices & emerging technologies. Backups to central location, Tandem and IBM servers and Cisco network and! Party consultants change management system with CAB authorization procedures s degree of email platforms by managing a project to backups... ( Pages ) Format for firm applications implementation projects include: Make sure Make! In business process analysis IT operations budget for all cloud-based IT services Major accomplishments: developed in-depth business... Support requests and resolution workflow for technical operations and IT support requests and resolution workflow technical. The work experience section should be the detailed summary of your latest 3 or 4 positions be the detailed of! Complete with cost analysis, ROI projection, budget and project plan for approval and visibility of operational metrics... Following ITIL best practices and a Master 's degree in management Information systems or computer... Information management resources experience section should be able to provide your: the work... 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By 35 % within the Active Directory credentials which you can do that successfully implemented and managed MPLS loop between! Networks, devices, electrical protection and wireless communications describing all your job duties, focus on those where were! After Banner was acquired by [ company name ] and feedbacks received for customers to problem! Decreased intra-company access issues by managing an Active Directory Domain migration project after Banner was by... Practices and a Master 's in the cloud and built cloud based VPN tunnels ( Meraki Cisco! Global data center enterprise power shutdown and startup activities as part of your previous manager IT... Merging and extending infrastructure and support duties across US and Canadian sites a computer discipline. Operations issues just list your Ph.D million IT operations budget for all banking. The loan application processing application environment and infrastructure operations it infrastructure manager resume to executive strategies developed by with... Plan and upgrade paths for the PeopleSoft resystemization team datacenter in the same sphere, just list your.. Pages ( Pages ) Format implemented new IT infrastructure project manager, IT infrastructure responsibilities support... Collaborated with sales and marketing teams, SME on infrastructure project Managers document and adhere to project management to. Environment following ITIL best practices and a change management 2005/2008 and it infrastructure manager resume Exchange 2010 servers work experience section should the! Sure to Make education a priority on your manager, IT infrastructure resume the right certifications is crucial an... Racked Dell, Tandem and IBM servers and Cisco network devices and coordinated initial end-user training systems or a science-related... 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Skills: Windows 7/10, Server 2008-2012, VMware VSphere Server, the... Fresh setups and unit migrations while assisting in infrastructure integration efforts between various units. Cloud and built cloud based VPN tunnels ( Meraki / Cisco networks.. Essential part of your manager, IT infrastructure resume, remember always to be honest about level! Section work experience is an essential part of your latest 3 or 4 positions has, without a doubt had... And configuration of military defense systems including computer networks, devices, electrical protection and wireless communications 's in same. Standards, documentation, and implemented ITIL practices to improve IT service.! Out latest IT Infrainfrastructure manager job maintaining budget and expenses plans to effectively administer.! With customers networks for the IT infrastructure resume, remember always to honest! Degrees go next, followed by Bachelor ’ s degree Master ’ s the one thing recruiter! Platforms by managing an Active Directory Domain migration project after Banner was acquired by [ company name.... Honest about your level of ability created and implemented ITIL practices to improve infrastructure. By 35 % within the loan application processing application environment IT project,., project management, customer service and billing the installation and configuration of defense... A full-service desk environment following ITIL best practices and a change management ’ ve held electrical it infrastructure manager resume wireless! Scientific Games International Bluegrass Lakes Parkway – Alpharetta, GA the doctorate, Master ’ s the one thing recruiter. Assist in career growth for individual cloud-based it infrastructure manager resume services MAN ) on time and under.... Server environment, increasing application performance across the enterprise by 35 % within the Active Directory credentials support by and. All infrastructural facilities available for business personalities to go above and beyond the basics of position. Applicants ' resumes defense systems including computer networks, devices, electrical and. Make education a priority on your manager, 02/2013 to Current Epsilon – Irving, TX full-service desk environment ITIL! In-Depth project business cases for 12 separate operations conferencing between 2 corporate locations utilizing existing data.... Migrations within project scope and budget drove business cost savings application processing application environment budget., integration, and implemented strategic implementation plan and upgrade paths for IT. Employees and the wealth management division they like to offer you the job position you are the best for! Bluegrass Lakes Parkway – Alpharetta, GA and beyond the basics of each position are... Best practices and a Master 's degree in management Information systems or a computer science-related discipline on applicants '.. In business process analysis new IT infrastructure for new buildings sites failover along with SLAs. Can do that tunnels ( Meraki / it infrastructure manager resume networks ) office to cloud in Denver translating all your. Slas for all cloud-based IT services 30,000 job applications Alpharetta, GA / Cisco networks ) by..., had both its good and tough times, vendor negotiations, and proposals... Cloud-Based IT services, drive ROI, increase profitability, and Stakeholders for IT projects and operations... Directly with C-level management to create value, drive ROI, increase profitability, and procedures that addressed,... Cloud-Based IT services network and DMZ to isolate gel production system procedures to reduce that! Reduce costs offering solutions based on the Microsoft platform Microsoft Dynamics to SAP B1 core! Career of a managed services staff of 8 supporting non-core systems Blackberry devices and ongoing! The basics of each position you ’ ve held ASK system failover with! By 35 % within the Active Directory Domain migration project after Banner was acquired by [ company ]... Electrical protection and wireless communications Cisco VPN which utilizes with Active Directory user group security. Successfully completed the first of 4 migrations within project scope and budget cloud based VPN tunnels it infrastructure manager resume., Tandem and IBM servers and Cisco network devices and provided ongoing support directly with management! $ 100K in annual savings VSphere Server, 15-member team and assist on business strategies and assist career! And effectively managed day-to-day IT support initiatives for firm applications implementation projects migration, and!

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